Site Policy and Frequently Asked Questions

Please be aware that by using our service you are completely agreeing to our policies. We do our best to make our customers fully aware of what we provide, how we provide it, and the time it will take to receive your purchase.

Q: How long does it take to receive my purchase?
A: In most cases you will receive your purchase within 12 to 24 hours.

Q: What can I do if I have not received my purchase?
A: All files are made and emailed within 48 hours guaranteed. We always send the files to the email address you provide to Paypal during checkout. If you would like your files sent to a different email you may specify so in the notes section during checkout. If for some reason you did not receive your purchase please send us an email using the contact us link at the top of our homepage. If it is possible, use a different email address than you used during checkout.

Q: Do you accept other form of payment?
A: We have had several requests from buyers who wanted to pay by cheque or money order but over several years no one has followed through and completed payment. We therefore only accept payment via Paypal who accept all forms of credit cards, bank transfers, as well as Paypal account payments. All payments are 100% secure through Paypal.

Q: Are the newspapers headlines accurate?
A: Absolutely... we use a massive database that contains all major news headlines going back as far as the year 1900. The body of the newspaper has the major news and awards for that given year. We now change the top new headline to "A Nation Celebrates the Birth of Recipients name" as it adds an extra touch of personalization to the print.

Q: Can you add a special tag line somewhere on the file such as "Happy Birthday Grandpa, Love jason, Jennifer, and Thomas"?
A: Sure we will do that for you. Simply add your tag line in the notes section during checkout and we will add it on the bottom of the file at no extra charge.

Q: Do you mail anything to my home?
A: No we do not... this site sells printable PDF files only. All files may be printed using Acrobat Reader which may be downloaded free from their site if it is not already installed on your computer (It is almost always installed).

Q: Can I order more than one for the same person - just for different years?
A: We have just introduced a new item called Birthday's Remembered where you can order 1 birthday newspaper and 5 additional birthday's remembered newspapers.

 

Birthday Newspapers Homepage